HAVE QUESTIONS?
Frequently Asked Questions
What does it mean to pre-order a book?
Pre-ordering allows you to reserve a copy of the book before its official release date. Your copy will be shipped or made available on the release date.
When will I be charged for the pre-order?
Payment will be processed immediately after placing your pre-order.
When will my pre-order be shipped?
Your pre-order will be shipped on or just before the release date to ensure timely delivery.
When is the release date?
The release date of the book is 7th April, 2025.
Can I track my pre-order shipment?
Yes, once your order ships, you will receive a tracking number via email.
Do you ship internationally?
Yes, we offer international shipping. Additional shipping fees and delivery times may apply.
How long will it take to receive my pre-order?
Delivery times vary by location, but typically, it takes 2 business days for domestic orders and 1 week for international orders.
What if I don’t receive my pre-order on time?
If your pre-order doesn’t arrive on time, please contact our support team at info@murerapress.co.uk for assistance.
Can I gift a pre-order to someone else?
Yes, simply enter the recipient's details at checkout and include a gift message if you'd like in the "Order special instructions" section.
What happens if the release date changes?
If the release date changes, you will be notified via email. Your pre-order will still be valid.
Can I cancel my pre-order?
Yes, you can cancel your pre-order up until 7th April, 2025.